Graydon UK
Qualitative research
Building buyer personas
Sales support
Deepening Understanding
With its deep and long-standing background in credit services, Financial Marketing was asked to undertake in-depth qualitative research amongst senior fraud professionals within UK corporates in key sectors. FM assisted with candidate recruitment, conducted the interviews and analysed the data to create personas for core buying profiles. The in-depth report provided a springboard for sales and marketing to engineer a tailored approach for the new service and understand better the challenges inherent to these personas.



